New Delhi: Indian low-cost airline SpiceJet is making headlines and not for good reasons. On Friday, a Twitter user flagged off the carrier’s new rule according to which if a person wishes to get a boarding card at the check in counter, they will need to pay extra. The user complaining about the same on Twitter said, “This is like telling a customer in a restaurant that if you want eat in a plate, you will be charged. Wonder what’s consumer forum doing!@flyspicejet”.“This is against public policy of India- what if a consumer doesn’t have a smart phone! Do you charge a consumer extra for a ticket that he already paid for! Charging for issuing a boarding pass that an airline is obligated to issue over and above the ticket price is totally against the public interest!” the complainant added. Soon, another user tagged Civil Aviation Minister Jyotiraditya Scindia in the tweet. Taking note of this, Scindia agreed to look into the complaint. He stated, “Agreed, will examine this asap!”Similar complaints have been made by many users on social media. Some airlines charge an extra fee to those who try to get a boarding pass at the airport counter. Many users said that besides Spicejet, low-budget carrier Indigo has done the same. The airline was in news after two of its flyers were seriously injured during turbulence while its aircraft was making a landing at the Durgapur airport in Bengal. A total of 14 passengers and 3 crew members were injured during the landing on May 4. After the incident, aviation regulator Directorate General of Civil Aviation (DGCA) de-rostered 2 SpiceJet employees who gave their permission for the aircraft to move from Durgapur to Kolkata before a formal inquiry.